Return & Refund

Return & Refund Policy

We want you to love what you buy! If something’s not quite right, here’s how we handle returns and refunds:

1. Return Window

You may return items within [28] days of delivery.

2. Eligibility

To be eligible for a return:

Items must be unused, in original packaging

Proof of purchase is required

Certain items (e.g., perishables, personal care) may be non-returnable

3. How to Return

Email us at rizzwizz.uk@hotmail.com with your order number and reason for return. We’ll provide return instructions.

4. Refunds

Once we receive and inspect your return, we’ll notify you of the refund status. Approved refunds are processed to your original payment method within [ 2-3] business days.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.